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About American Home Elevator


All of our products are installed with the goal of helping people move - whether it's to improve mobility issues or to simply make life easier. By listening to each customer's unique mobility needs, we’re able to provide individualized solutions - whether it is for health reasons or just personal preferences.

 

Customer Service

At American Home Elevator, customer service is our way of life. We maintain an uncompromising focus on customer service, from our distinctive professional dress to our courteous demeanor. Customers seek out, and stay with, American Home Elevator because our people believe in and deliver courteous, personalized service every day. Our goal is to exceed every customer's expectations.

Integrity

Personal honesty and integrity are the foundation of our success. As the personal face of American Home Elevator to our customers and in our communities, our employees accept responsibility for demonstrating true commitment to the highest ethical standards. We build loyal, long-term relationships with our customers by treating them fairly, meeting their needs, and earning their trust. These relationships, sustained by personal honesty and integrity, are the foundation of our success.

We value the many differences that make each of us unique and know that these differences help to advance our success. Simply put, we want to nurture a business environment that is responsive to all. This is an integral part of who we are as a company and as individuals.

The American Home Elevator Company is a privately and locally owned and operated business. We are big enough to have a wide selection of quality products available for our customers, but we are small enough that we can take the time to know our customers personally and by name. Many of our customers have been with us for decades. We see this as evidence that we have not grown too big or too fast or in a way that could compromise our commitment to quality service.

Core Values

American Home Elevator’s Core Values are Client Focus, Commitment, Teamwork, and Integrity. These core values, especially integrity, underlie American Home Elevator’s commitment to be a responsible corporate citizenship, to instill ethical behavior and impart responsible business practices.

Every day, American Home Elevator continues to maintain its founding philosophy and Core Values. Our unwavering commitment to these Values has allowed our company and our people to succeed, and we have formalized the Values as a set of guiding principles that every employee can understand and embrace.

Experience

The American Home Elevator Company brings 60 years of combined experience and product knowledge to our customers. In 1976 John H. Anderson started The American Home Elevator Company. Anderson had worked in the elevator industry and saw a growing need for easy, economical solutions for overcoming the barriers of steps and stairs. Today, we continue to be passionately committed to the elevator and service industry and are dedicated to providing our customers with the highest level of service.

Commitment

Our brand is the most valuable thing we own. We conduct business every day as if our success depends upon the company's good name - because it does. Our reputation is our most precious asset. American Home Elevator is built by its people: one transaction, one handshake, and one kept promise at a time.

Teamwork

American Home Elevator is a fun and friendly place where teamwork rules. We work hard to meet our goals for growth and success. But we work just as hard to keep our workplace enjoyable. We are known for our enthusiasm, high energy, competitive drive, and team spirit. And as we continue to grow, we understand we can best fuel the collective success of the entire company with a workforce that is upbeat, motivated, and highly committed to each person's successes.

At the American Home Elevator Company, we have a full-time responsive office staff, as well as full-time technicians. This means that we never use subcontractors. It also means that quotes on installations and repairs are usually ready for the customer within a day after receiving the specifications for the project.

Our elevator technicians are uniformed professionals who have experience and expertise in troubleshooting, retrofitting, and diagnostics. Our service vans are always stocked so that our technicians have all the tools they need for installs and repairs, thereby offering our customers quick and efficient service. If needed, we will also supply you with a list of suggestions for architects and contractors if there is work to be completed.

Wide Range of Products

We offer our customers with a wide range of lifts and choose only the finest products from quality manufacturers. We offer products from ACORN Stairlifts, Savaria Concord, Inc., Inclinator Company of America, National Wheel-O-Vator Co., Waupaca Elevator Company, Inc., Custom Elevator, and ThyssenKrupp Access. Additionally, we are familiar with and will assist you with all ADA compliance laws, as well as state code regulations.

 

"Access to Freedom"

 

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